Claire Ervin, MPH

Director, Patient-Centered Outcomes Assessment

MPH, Public Health Leadership
University of North Carolina, Chapel Hill, NC

BA, Communications
College of Wooster, Wooster, OH

Claire Ervin, MPH, is a Senior Director in the Patient-Centered Outcomes Assessment division with RTI-HS. Ms. Ervin has more than 10 years of health care experience, and specializes in the development, evaluation, and validation of questionnaires designed to evaluate product efficacy through patient-reported outcomes (e.g., symptom improvement, health-related quality of life, patient satisfaction). As part of the questionnaire-development process, Ms. Ervin has led and assisted with all aspects of qualitative research (i.e., moderation of focus groups and cognitive interviews) as well as the documentation of this research consistent with Food and Drug Administration guidelines.

Ms. Ervin has also led several other research tasks, including project management, patient and site recruitment, survey design and implementation, literature reviews, investigator and interviewer training, data collection and management/auditing, and analysis and reporting. Therapeutic areas in which she has worked include irritable bowel syndrome, chronic constipation, women's sexual/reproductive health, obesity, stroke, heart disease, anxiety disorders, depression, and autism.

Prior to her role at RTI HS, Ms. Ervin served as the project manager for a multicenter, Centers for Disease Control and Prevention (CDC)–funded, continuous quality-improvement initiative focused on improving stroke care in North Carolina. Her work has been presented at national conferences.