Yuguero O, Ramon Marsal J, Esquerda M, Vivanco L, Soler-Gonzalez J. Association between low empathy and high burnout among primary care physicians and nurses in Lleida, Spain. Eur J Gen Pract. 2017 Dec;23(1):4-10. doi: 10.1080/13814788.2016.1233173
Herring WL, Herrmann JW. The single-day surgery scheduling problem: sequential decision-making and threshold-based heuristics. OR spectrum: quantitative approaches in management. 2012 Apr 1;34(2):429-59.
Herring WL, Herrmann JW. Scheduling impatient jobs with diminishing rewards: the impact of deteriorating survival probabilities on mass casualty incident triage. Presented at the 5th Multidisciplinary International Conference on Scheduling: Theory and Applications (MISTA 2011); August 2011. Phoenix, AZ. [abstract] J Sched. 2011 Aug; 14:587-91.