Yuguero O, Marsal JR, Buti M, Esquerda M, Soler-Gonzalez J. Descriptive study of association between quality of care and empathy and burnout in primary care. BMC Med Ethics. 2017 Sep 26;18(1):54. doi: 10.1186/s12910-017-0214-9
Quinlan SC, Hawes JCL, Mines D, Ahmed S, Lanes S, Mehta V, Holick CN, Santanello N, Mast TC. Performance of an administrative claims algorithm to estimate the incidence of pure red cell aplasia in chronic hepatitis C patients. Epidemiology reports. 2015;3(1). doi: 10.7243/2054-9911-3-1
Davis A, Mehrotra S, Holl J, Daskin MS. Nurse staffing under demand uncertainty to reduce costs and enhance patient safety. Asia Pac J Oper. 2014 Feb;31(1):1-19. doi: 10.1142/S0217595914500055