Merrill RM, Madanat H, Kelley AT, Layton JB. Nurse and physician patient counseling about tobacco smoking in Jordan. Promot Educ. 2008 Sep;15(3):9-14. doi: 10.1177/1025382308095649
Reed (Earnshaw) SJ, Reed JH. The use of statistical quality control charts in monitoring interviewers. Proceedings of the Survey Research Methods Section, American Statistical Association. 1997 Jan;893-8.